Browser extensions can save hours of work — or quietly steal data. A short guide to what's safe.
What extensions can do
When you install an extension, it requests permissions. Common ones:
- Read and change all your data on websites you visit — very broad; trust the publisher
- Read your browsing history — broad
- Display notifications
- Storage — local data only, usually fine
A password manager needs "read all sites" to work. A coupon finder you've never heard of asking for "read all sites" should make you suspicious.
The publishers to trust
Generally safe extensions from known publishers:
- Password managers: 1Password, Bitwarden, Dashlane, Keeper, LastPass (with caveats post-2022 breach)
- MFA: Authy desktop, Duo Desktop
- Productivity: Grammarly, OneNote Web Clipper, Save to Pocket
- Privacy: uBlock Origin, Privacy Badger, HTTPS Everywhere (now mostly redundant)
- Developer: React DevTools, Vue DevTools, JSON Viewer
The categories to avoid
- "PDF converter" or "PDF to Word" extensions from unknown publishers — most are spyware
- Coupon and shopping helpers — often steal browsing data
- VPN extensions from companies you've never heard of
- Shortened URL "previewers" — many phish
- Cryptocurrency wallets unless you specifically use crypto (high-value target for scams)
- Anything labelled "Premium" / "Pro" that demands payment after install
How to audit your extensions
- Chrome:
chrome://extensions/ - Edge:
edge://extensions/ - Firefox:
about:addons
For each, ask:
- Do you still use it?
- Do you remember installing it?
- Is the publisher reputable?
- What permissions does it have? Click Details.
Remove anything that doesn't pass this check.
"Inspect element" — when extensions are blocking
If a webpage loads but a button doesn't work, or a form refuses to submit, an extension may be interfering. Test in incognito (which disables extensions by default) — if it works there, you've found the culprit.
Enterprise policies
Your IT may force-install specific extensions (e.g. password manager) and/or block others. If you see:
- "Installed by your administrator" — IT pushed it; you can't remove
- "Blocked by your administrator" — IT vetoed it; ask why if it's something you need
This is normal and protects everyone.
"Unknown extension installed itself"
Modern browsers don't let extensions install without user consent — but some "free download" sites bundle them with installers:
- Audit extensions
- Remove anything you didn't deliberately install
- Reset browser if there's a long list of garbage
- Run antivirus — bundled installers often carry adware
Updating extensions
Browsers auto-update extensions. Sometimes an update changes permissions:
- A popup notifies you "extension X now requires additional permissions"
- Review carefully — a calculator extension suddenly wanting "all your data" is suspicious
When to ticket
Raise a ticket if:
- A specific extension you need for work is blocked
- You've removed extensions and the browser still acts compromised
- You suspect malware came from an extension
Include the extension name, what you noticed, and what cleanup you've already done.